Trauma & Loss Centre
Find Healing Through Each Other
Support for when you hurt, when you grieve, and when you care
through counselling, support groups and workshops

Welcome to our Healing Haven
At TLC we understand that life’s journey can sometimes bring overwhelming challenges, leaving us with wounds that need nurturing and healing. We are here to offer you a safe and compassionate space where your journey towards healing, transformation, and hope begins.
We have a dedicated team of trauma counselling specialists, empathetic end-of-life doulas, compassionate play-based therapists, and spiritual counsellors that are here to support you on your path to recovery. Whether you’re navigating the complexities of trauma, grief, anxiety or related symptoms, we are committed to guiding you through it.
We provide a range of services to meet your unique needs, including online and in-person counselling, transformative workshops, rejuvenating retreats, nurturing support groups, and enlightening field trips. Our holistic approach to healing encompasses the mind, body, and spirit, fostering a deeper connection to your inner strength and resilience.
Explore our extensive library of video and podcast resources, designed to empower and educate you on your healing journey. Additionally, we offer recommendations to a diverse range of complementary therapies to support the intervention, because, sometimes the pain and anxiety lies so deep that you need a soothing touch first.
At TLC your healing is our mission, and your well-being is our top priority. Together, we will embark on a transformative journey towards renewed hope, inner peace, and a different future. You are not alone, and we are here to walk this path with you.
Take the first step towards healing today. Browse our website, explore our offerings, and discover the support and resources that await you.
Welcome to our Healing Haven.
How can we help you?

About Trauma
It is inevitable that we will suffer trauma and losses during our lifetime. When we are in that state of total pain and sadness and hopelessness it is really difficult to see the light. The truth is that no matter what others do or say, nothing helps. The hurt and the fear are still there, as if it just happened.
“They don’t understand. Sometimes I just cover it up with a smile to make them feel better, but on the inside, everything is raw. I go through emotions with their empty promises that I will feel better again, but I really have no hope left. I am scared and anxious and fearful of everything, with no sense of what or who is safe anymore. I am so lonely.
They talk about accepting and moving on. What they don’t know is that what I feel and how I behave, are desperate attempts to stay alive in this very moment. Sometimes I deny and avoid the truth because just maybe it didn’t happen. Sometimes I become angry and lash out at the unfairness of it all, at anyone – especially those I feel safe with. Sometimes I withdraw and just sit with my fear and pain in sadness, and if I’m lucky I can numb the pain for a while.
What they don’t know is that accepting is more like sinking in the middle of the ocean. All hope is lost. Accepting is like drowning; finally facing your fate. As if you are laying at the bottom, staring blankly up; waiting. With acceptance comes the comprehension that whatever you had is gone, whatever you wanted or hoped for will never be, and whoever you thought you were, is no more. It is all over. If I choose to live, I will have to start over. And this is so hard to comprehend from inside a broken heart.”
The thing is, trauma is a perception of being unsafe in the present moment, even though the event happened some time ago and in a different place.
Trauma is experienced when we don’t feel safe anymore, and when we feel disconnected from those we love and depend on. These are the basic needs of any human being. It is not what happened to you, but what you make of the event. Everyone goes into a downward spiral after a horrifying or life-threatening event, but most are able to assure themselves that they are safe in this present moment, and realise that they can reach out to others and find that they are open and warm and loving towards you.
Some, however, do not get to that point. And this is where we can help.


Treating Trauma
In treating trauma, we follow the Phase Model for Trauma and use various techniques around it.
If you have severe symptoms 2-4 weeks after the incident, you are likely to need treatment. Know that treatment from a mental health professional can help you to adjust, but that no treatment will ‘wipe the slate clean’ and erase all memories of the event.
Phase 1 focuses on improving the individual’s safety, reducing symptoms and skills training, which increases the person’s emotional, social and psychological competencies. This may even involve medication. ‘Improving safety’ refers to reducing unsafe behaviours, for example, self-harm and risk-taking, and if possible establishing a safe environment.
Phase 2 focuses on processing and reappraisal of unresolved trauma memories. This results in memories being integrated into an “adaptive representation of self, relationships and the world”.
Phase 3 involves consolidating treatment gains. This entails using these gains to engage more in interpersonal relationships, work/education, and the community/life in general.
Those who suffer from trauma may feel apprehensive, anxious or ashamed. It takes a tremendous amount of courage to sit down for counselling because the pain is so daunting. It is normal to avoid treatments and miss appointments. The person may feel that the condition is untreatable and will have difficulty trusting and opening up to someone else because his/her sense of safety has been shattered.
A proactive safety plan needs to be set early on in treatment so that if a person poses a risk of harm to him/herself or someone else, the situation can be managed.
Assisting someone with Trauma
Often, as strange as it may seem, the traumatised do not realise the severity of their condition. Like clutter-blindness, they don’t see how their symptoms are influencing their lives. Friends and family can help someone who experienced trauma by keeping a lookout for behavioural changes, such as taking time off from work. Note also sudden, uncalled-for, or more pervasive mood changes, such as anger and irritability or numbness and withdrawal.
Get them in contact with a support group or a trauma specialist. Not realising that something is off is like being on a little rowboat bobbing aimlessly around on the ocean. If you don’t show them the lighthouse, they won’t know which way to go.
Provide a sympathetic ear and ask general questions. Give the person time to talk and do not interrupt them, even if they tell the story over and over again. Each person has his/ her unique way of processing the event. Just give them a safe space to voice their fears and pain. It is about witnessing their hurt and struggles without judgement or criticism.


Be aware of the risk of continued exposure to stress-inducing tasks or environments. Stress is accumulative. Consider even things like noise or being constrained. The traumatised person needs to empty his/her own cup first, so to speak, of the constant tension and fear being experienced, before he/she can cope with other stressors. At the moment, his/her capacity is already on the brink and anything extra will just overflow his/her cup and freak him/her out.
Provide practical and emotional support to the family and carers as well. Give them information about trauma symptoms and normalise the condition. Actively involve them in the person’s treatment plan and bring their attention to how their behaviours may contribute to or trigger the person’s symptoms.
Remember that the traumatised person is not the only one suffering in a family. Dealing with a traumatised person is very taxing. Try to get their needs met as well.
Often it is not just one person in the family that has been exposed to the trauma, so consider further assessments and interventions for those who haven’t presented with symptoms yet.

About Trauma
It is inevitable that we will suffer trauma and losses during our lifetime. When we are in that state of total pain and sadness and hopelessness it is really difficult to see the light. The truth is that no matter what others do or say, nothing helps. The hurt and the fear are still there, as if it just happened.
“They don’t understand. Sometimes I just cover it up with a smile to make them feel better, but on the inside, everything is raw. I go through emotions with their empty promises that I will feel better again, but I really have no hope left. I am scared and anxious and fearful of everything, with no sense of what or who is safe anymore. I am so lonely.
They talk about accepting and moving on. What they don’t know is that what I feel and how I behave, are desperate attempts to stay alive in this very moment. Sometimes I deny and avoid the truth because just maybe it didn’t happen. Sometimes I become angry and lash out at the unfairness of it all, at anyone – especially those I feel safe with. Sometimes I withdraw and just sit with my fear and pain in sadness, and if I’m lucky I can numb the pain for a while.
What they don’t know is that accepting is more like sinking in the middle of the ocean. All hope is lost. Accepting is like drowning; finally facing your fate. As if you are laying at the bottom, staring blankly up; waiting. With acceptance comes the comprehension that whatever you had is gone, whatever you wanted or hoped for will never be, and whoever you thought you were, is no more. It is all over. If I choose to live, I will have to start over. And this is so hard to comprehend from inside a broken heart.”
The thing is, trauma is a perception of being unsafe in the present moment, even though the event happened some time ago and in a different place.
Trauma is experienced when we don’t feel safe anymore, and when we feel disconnected from those we love and depend on. These are the basic needs of any human being. It is not what happened to you, but what you make of the event. Everyone goes into a downward spiral after a horrifying or life-threatening event, but most are able to assure themselves that they are safe in this present moment, and realise that they can reach out to others and find that they are open and warm and loving towards you.
Some, however, do not get to that point. And this is where we can help.
Treating Trauma
In treating trauma, we follow the Phase Model for Trauma and use various techniques around it.
If you have severe symptoms 2-4 weeks after the incident, you are likely to need treatment. Know that treatment from a mental health professional can help you to adjust, but that no treatment will ‘wipe the slate clean’ and erase all memories of the event.
Phase 1 focuses on improving the individual’s safety, reducing symptoms and skills training, which increases the person’s emotional, social and psychological competencies. This may even involve medication. ‘Improving safety’ refers to reducing unsafe behaviours, for example, self-harm and risk-taking, and if possible establishing a safe environment.
Phase 2 focuses on processing and reappraisal of unresolved trauma memories. This results in memories being integrated into an “adaptive representation of self, relationships and the world”.
Phase 3 involves consolidating treatment gains. This entails using these gains to engage more in interpersonal relationships, work/education, and the community/life in general.
Those who suffer from trauma may feel apprehensive, anxious or ashamed. It takes a tremendous amount of courage to sit down for counselling because the pain is so daunting. It is normal to avoid treatments and miss appointments. The person may feel that the condition is untreatable and will have difficulty trusting and opening up to someone else because his/her sense of safety has been shattered.
A proactive safety plan needs to be set early on in treatment so that if a person poses a risk of harm to him/herself or someone else, the situation can be managed.
Assisting Someone with Trauma
Often, as strange as it may seem, the traumatised do not realise the severity of their condition. Like clutter-blindness, they don’t see how their symptoms are influencing their lives. Friends and family can help someone who experienced trauma by keeping a lookout for behavioural changes, such as taking time off from work. Note also sudden, uncalled-for, or more pervasive mood changes, such as anger and irritability or numbness and withdrawal.
Get them in contact with a support group or a trauma specialist. Not realising that something is off is like being on a little rowboat bobbing aimlessly around on the ocean. If you don’t show them the lighthouse, they won’t know which way to go.
Provide a sympathetic ear and ask general questions. Give the person time to talk and do not interrupt them, even if they tell the story over and over again. Each person has his/ her unique way of processing the event. Just give them a safe space to voice their fears and pain. It is about witnessing their hurt and struggles without judgement or criticism.
Be aware of the risk of continued exposure to stress-inducing tasks or environments. Stress is accumulative. Consider even things like noise or being constrained. The traumatised person needs to empty his/her own cup first, so to speak, of the constant tension and fear being experienced, before he/she can cope with other stressors. At the moment, his/her capacity is already on the brink and anything extra will just overflow his/her cup and freak him/her out.
Provide practical and emotional support to the family and carers as well. Give them information about trauma symptoms and normalise the condition. Actively involve them in the person’s treatment plan and bring their attention to how their behaviours may contribute to or trigger the person’s symptoms.
Remember that the traumatised person is not the only one suffering in a family. Dealing with a traumatised person is very taxing. Try to get their needs met as well.
Often it is not just one person in the family that has been exposed to the trauma, so consider further assessments and interventions for those who haven’t presented with symptoms yet.
The Services We Offer

Guardian Support Groups
For the families that are bearing the pain and frustrations of seeing someone suffer a long-term illness, addiction, eating disorder or mental disease; feeling powerless, hopeless, exhausted
Weekly, online meetings

Vicarious Trauma Support Groups
For those who absorb the pain and suffering of others in the line of duty
Including Doctors, Specialists, Veterinarians, Nurses, Carers, Paramedics, Firefighters, Police & Security services
Weekly, online meetings

End-of-Life Doula Services
For terminally ill patients and their families, when you need guidance and someone to hold your hand

Workshops
Experiential training on how to know the different parts of yourself, how to be self-compassionate & curious instead of self-judgemental & critical
The Services We Offer

Guardian Support Groups
For the families that are bearing the pain and frustrations of seeing someone suffer a long-term illness, addiction, eating disorder or mental disease; feeling powerless, hopeless, exhausted
Weekly, online meetings

Vicarious Trauma Support Groups
For those who absorb the pain and suffering of others in the line of duty
Including Doctors, Specialists, Veterinarians, Nurses, Carers, Paramedics, Firefighters, Police & Security services
Weekly, online meetings

End-of-Life Doula Services
For terminally ill patients and their families, when you need guidance and someone to hold your hand

Workshops
Experiential training on how to know the different parts of yourself, how to be self-compassionate & curious instead of self-judgemental & critical

About Grief, Loss
and Bereavement
Grief is about losing something or someone you had an attachment with; which you build your identity and sense of safety upon. This loss is not just from a death. It can be from a divorce, relocation, job loss, even normal transitions in life or breaking something that had special meaning to you.
We all know the experience of deep sadness and loneliness; of intense, uncontrollable, overwhelming feelings of anger and anxiousness at times; of trying to avoid the reality of it and then desperately trying to control the outcome. And we avoid talking about it at all costs.
What you are experiencing is normal and even expected. These feelings are all part of the healing process. They are coping mechanisms your subconscious employs to process and integrate what has happened on a conscious level.


Your subconscious has amazing wisdom to it because it only allows you to feel what it believes you are ready to process. The secret is to ‘not fight it’. The feelings it allows you to feel, need to be felt by your conscious mind. Your subconscious does not use words or language or logic. It speaks through feelings.
It is as if your subconscious is giving you different coloured Smarties or Astros to eat – like all the green ones then all the reds – only, it is really bitter and it burns and it hurts really bad. You cannot refuse and it will not help to spit it out. Your subconscious will just create more of it until you have felt the pain that the loss has left you with. You need to have courage and really feel into the pain in order to heal.
You will know when you have healed when you can remember the person (or animal or place) with more love than pain. Unfortunately, the pain never goes away. You just learn to build up enough love and compassion that the pain doesn’t hurt so much anymore. It is precisely this ‘not wanting to feel the pain’ that causes the suffering. In the end, you will understand that you have to recognise the pain for what it is, before it will let go of your heart.
Grief and Trauma
It is important to know that even though not all grief has come about through trauma, that all trauma has grief. And in order to heal from the trauma, you have to focus on healing the grief to it as well.


Treating Grief
One way of gaining an understanding of grief is to break it down into stages or periods. Note that there is no order to these periods and that not all will be experienced by everyone. It is just a metaphor to try and make sense of the chaos of emotions you are feeling. Do not try to read anything into it and do not try to manage or control your situation with it. They are just states of being, and they can change in an instant.
For the sake of normalising and understanding what you are going through, the following states should be mentioned: Shock; Denial and avoidance mechanisms; Anger, anxieties and frustrations; Bargaining and control; Numbing, deep sadness, withdrawing and feeling drained and tired; Acceptance and resignation; Hope and Meaning-making afterwards.
To lead a person through these states and to interpret what has happened, it may be helpful to focus on a Recognition Process:
Recognising your pain and allowing the feelings to come up; noticing how your feelings are present and expressed through your body.
Recognising your fears and anxieties you have, the thought processes that created them and how you maintain these feelings.
Recognising your emotions of regrets you have; the anger that builds and the frustrations you have from unmet needs and failed expectations, of the unfairness and how life should have been; the guilt, judgementalness and criticalness; and the shame, humiliation, disappointment and self-hatred
Recognising the relationship for what it really was, breaking your bonds in a physical sense and creating a new kind of relationship with the person that you can live with, and importantly, forming new connections with others in the present.
Recognising the past, what was lost, and what will never be the same again, identifying the triggers that bring up the pain, and figuring out how to manage it, avoid it if you have to, and how to think about it differently
Recognising the future, what you will miss out on and what will never be possible anymore, identifying the triggers that bring up the pain, and figuring out how to manage it, avoid it if you have to, and how to think about it differently
Recognising all the losses, what it is you have really lost in the person, and all the roles and functions he/she played in your life, recognising all the other things you have lost because of it (the secondary losses), and figuring out how you will be able to fulfil these needs
Recognising your new identity, who you want to be in future, and forming a new self-concept, and then to take control of your life and set new, small, goals.

Supporting Someone who is Grieving
Deep down the person knows you can do nothing for him/her, and he/she doesn’t really expect you to.
You can help someone by just spending time with him/her. It is about someone’s presence, more than words they say, that are of great comfort during bereavement. It is about holding a hand or putting an arm around someone to express your support and care.
Joining a bereavement support group can be incredibly helpful. It is a place where the person can talk about his/her loss with others who are experiencing the same emotions.
Allow the person to show his/her emotions. The person should not feel it to be necessary that he/she has to keep it all together all of the time. It is in the talking about the pain and the crying that someone works through the grief, and it shouldn’t be suppressed.
Allow the person to keep talking about the person who has died. The person may need to repeat certain aspects as he/she is attempting to understand what has happened. Do not be afraid to keep quiet, or to just say that you don’t know what to say.
Give the person space to tell you what he/she really wants or needs to make peace with it.
Remember that anniversaries and special occasions can be difficult. These are very important times for the bereaved. Acknowledge the person during these occasions and recognise that he/she is no longer there. The person grieving will probably cry, so be ready for this and don’t try to suppress it.
Offer practical support with everyday tasks. Don’t ask. Just do it. It can be anything from buying groceries, putting the bins out, and carrying out household chores that may have been done by the person who has died. Offering support for these will be appreciated. Remember, the person can always say ‘no, thanks’ and in time he/she will learn how to do it for themselves. It is just that at the moment after the loss, the effort of living can be too much.
Allow time for the process to evolve. Try not to impose your expectations on the bereaved. We all cope in our own ways and in our own time.


It is very important that children be included and considered when there is a death, and for them to be present at the funeral or any other rituals you have when grieving. Children learn from us how to grieve. A death can be an incredibly scary situation for a child and they do not have the coping mechanisms and processing abilities to deal with it.
Children tend to move through their grief quite rapidly but this does not mean they do not feel it as deeply.
Younger children do not have the capacity to understand or distinguish physical reality from the fantasy in their minds, the difference between the past and the future or the distinction between themselves and other people. Everything revolves around themselves in this present moment, and what and who they need to survive and experience pleasure. Any negative experience or rejection they experience as ‘them being at fault and being the reason for it, resulting in them forming shame and unworthyness for the most nonsensicle things.
They may for example believe they are somehow responsible for the death, and will have strange and illogical reasons for what is happening and why. They develop these concepts of guilt and shame and disappointments and fears that will last for years to come if not dealt with. It is important for them to talk about it all to try and make sense of it, and to help them test their reasoning with reality. Do not judge or criticise them or make it off as nonsense. Listen and be curious with them. And remember that their thoughts are based on emotions and not logic.
Children also come to the realisation that they have bodies and that their bodies may die. This is a big and frightening concept to them that they need to deal with. They need to be loved and assured during this time.
Adolescents recognise that what they do, impacts others’ emotions and may deliberately not express their feelings, in the hope of not upsetting others or making them feel worse. Make a special time for them to share their feelings and thoughts. Make them realise that they are not responsible for anyone else’s emotions and that it is normal and necessary to express sadness and all other emotions in life.
Referral Policy
In cases where the traumatised or bereaved person is suffering from serious depression, dissociation, or being at risk of harming themselves or others, the client will be referred to a psychologist or a psychiatrist for a formal assessment and diagnosis, and medication in many cases. The use of medication may do wonders to get a person to a state where he/she can effectively cope with the debilitating symptoms, so he/she can work through the trauma.

About Grief, Loss
and Bereavement
Grief is about losing something or someone you had an attachment with; which you build your identity and sense of safety upon. This loss is not just from a death. It can be from a divorce, relocation, job loss, even normal transitions in life or breaking something that had special meaning to you.
We all know the experience of deep sadness and loneliness; of intense, uncontrollable, overwhelming feelings of anger and anxiousness at times; of trying to avoid the reality of it and then desperately trying to control the outcome. And we avoid talking about it at all costs.
What you are experiencing is normal and even expected. These feelings are all part of the healing process. They are coping mechanisms your subconscious employs to process and integrate what has happened on a conscious level.
Your subconscious has amazing wisdom to it because it only allows you to feel what it believes you are ready to process. The secret is to ‘not fight it’. The feelings it allows you to feel, need to be felt by your conscious mind. Your subconscious does not use words or language or logic. It speaks through feelings.
It is as if your subconscious is giving you different coloured Smarties or Astros to eat – like all the green ones then all the reds – only, it is really bitter and it burns and it hurts really bad. You cannot refuse ant it will not help to spit it out. Your subconscious will just create more of it until you have felt the pain that the loss has left you with. You need to have courage and really feel into the pain in order to heal.
You will know when you have healed when you can remember the person (or animal or place) with more love than pain. Unfortunately, the pain never goes away. You just learn to build up enough love and compassion that the pain doesn’t hurt so much anymore. It is precisely this ‘not wanting to feel the pain’ that causes the suffering. In the end, you will understand that you have to recognise the pain for what it is, before it will let go of your heart.
Grief and Trauma
It is important to know that even though not all grief has come about through trauma, that all trauma has grief. And in order to heal from the trauma, you have to focus on healing the grief attached to it as well.
Treating Grief
One way of gaining an understanding of grief is to break it down into stages or periods. Note that there is no order to these periods and that not all will be experienced by everyone. It is just a metaphor to try and make sense of the chaos of emotions you are feeling. Do not try to read anything into it and do not try to manage or control your situation with it. They are just states of being, and they can change in an instant.
For the sake of normalising and understanding what you are going through, the following states should be mentioned: Shock; Denial and avoidance mechanisms; Anger, anxieties and frustrations; Bargaining and control; Numbing, deep sadness, withdrawing and feeling drained and tired; Acceptance and resignation; Hope and Meaning-making afterwards.
To lead a person through these states and to interpret what has happened, it may be helpful to focus on a Recognition Process:
Recognising your pain and allowing the feelings to come up; noticing how your feelings are present and expressed through your body.
Recognising your fears and anxieties you have, the thought processes that created them and how you maintain these feelings.
Recognising your emotions of regrets you have; the anger that builds and the frustrations you have from unmet needs and failed expectations, of the unfairness and how life should have been; the guilt, judgementalness and criticalness; and the shame, humiliation, disappointment and self-hatred
Recognising the relationship for what it really was, breaking your bonds in a physical sense and creating a new kind of relationship with the person that you can live with, and importantly, forming new connections with others in the present.
Recognising the past, what was lost, and what will never be the same again, identifying the triggers that bring up the pain, and figuring out how to manage it, avoid it if you have to, and how to think about it differently
Recognising the future, what you will miss out on and what will never be possible anymore, identifying the triggers that bring up the pain, and figuring out how to manage it, avoid it if you have to, and how to think about it differently
Recognising all the losses, what it is you have really lost in the person, and all the roles and functions he/she played in your life, recognising all the other things you have lost because of it (the secondary losses), and figuring out how you will be able to fulfil these needs
Recognising your new identity, who you want to be in future, and forming a new self-concept, and then to take control of your life and set new, small, goals.
Supporting Someone who is Grieving
Deep down the person knows you can do nothing for him/her, and he/she doesn’t really expect you to.
You can help someone by just spending time with him/her. It is about someone’s presence, more than words they say, that are of great comfort during bereavement. It is about holding a hand or putting an arm around someone to express your support and care.
Joining a bereavement support group can be incredibly helpful. It is a place where the person can talk about his/her loss with others who are experiencing the same emotions.
Allow the person to show his/her emotions. The person should not feel it to be necessary that he/she has to keep it all together all of the time. It is in the talking about the pain and the crying that someone works through the grief, and it shouldn’t be suppressed.
Allow the person to keep talking about the person who has died. The person may need to repeat certain aspects as he/she is attempting to understand what has happened. Do not be afraid to keep quiet, or to just say that you don’t know what to say.
Give the person space to tell you what he/she really wants or needs to make peace with it.
Remember that anniversaries and special occasions can be difficult. These are very important times for the bereaved. Acknowledge the person during these occasions and recognise that he/she is no longer there. The person grieving will probably cry, so be ready for this and don’t try to suppress it.
Offer practical support with everyday tasks. Don’t ask. Just do it. It can be anything from buying groceries, putting the bins out, and carrying out household chores that may have been done by the person who has died. Offering support for these will be appreciated. Remember, the person can always say ‘no, thanks’ and in time he/she will learn how to do it for themselves. It is just that at the moment after the loss, the effort of living can be too much.
Allow time for the process to evolve. Try not to impose your expectations on the bereaved. We all cope in our own ways and in our own time.
It is very important that children be included and considered when there is a death, and for them to be present at the funeral or any other rituals you have when grieving. Children learn from us how to grieve. A death can be an incredibly scary situation for a child and they do not have the coping mechanisms and processing abilities to deal with it.
Children tend to move through their grief quite rapidly but this does not mean they do not feel it as deeply.
Younger children do not have the capacity to understand or distinguish physical reality from the fantasy in their minds, the difference between the past and the future or the distinction between themselves and other people. Everything revolves around themselves in this present moment, and what and who they need to survive and experience pleasure. Any negative experience or rejection they experience as ‘them being at fault and being the reason for it, resulting in them forming shame and unworthyness for the most nonsensicle things.
They may for example believe they are somehow responsible for the death, and will have strange and illogical reasons for what is happening and why. They develop these concepts of guilt and shame and disappointments and fears that will last for years to come if not dealt with. It is important for them to talk about it all to try and make sense of it, and to help them test their reasoning with reality. Do not judge or criticise them or make it off as nonsense. Listen and be curious with them. And remember that their thoughts are based on emotions and not logic.
Children also come to the realisation that they have bodies and that their bodies may die. This is a big and frightening concept to them that they need to deal with. They need to be loved and assured during this time.
Adolescents recognise that what they do, impacts others’ emotions and may deliberately not express their feelings, in the hope of not upsetting others or making them feel worse. Make a special time for them to share their feelings and thoughts. Make them realise that they are not responsible for anyone else’s emotions and that it is normal and necessary to express sadness and all other emotions in life.
Referral Policy
In cases where the traumatised or bereaved person is suffering from serious depression, dissociation, or being at risk of harming themselves or others, the client will be referred to a psychologist or a psychiatrist for a formal assessment and diagnosis, and medication in many cases. The use of medication may do wonders to get a person to a state where he/she can effectively cope with the debilitating symptoms, so he/she can work through the trauma.

